To create a macro, please connect your U-series remote to the Sofabaton App and ensure that devices are added to your remote. Refer to the article Adding Devices.
Here are the exact steps to create a macro:
Select a device –>> Remote Keys –>> Select a button –>> Create Macro for This Key –>> Add Step –>> Select a way –>> Select a command –>> Add more steps as you need and click “Save.”
After the macro is set, then you will find the key went to orange and you can find it in the Remote Keys page.
Video Tutorial: YouTube
If it’s still not working, please get in touch with the CS team via email at service@sofabaton.com or send feedback from the Sofabaton app.