How do I fix a macro that isn’t working?

Prerequisite Check:
Before proceeding, confirm that all commands work properly on individual devices. If any command fails, contact the SofaBaton support team to fix the code first.

Macro-Specific Solutions:

1. Add Sufficient Delays:
   • Insert appropriate delays before commands that fail to execute in the macro sequence
   • Example implementation for TV power issues:
     • Command: AV receiver Power
     • Command: TV HDMI2
     • Command: Delay 1s (key step – “enough” delay is crucial)
     • Command: TV Power
2. Command Repetition:
   • For persistently failing commands, try adding immediate duplicates
   • Example for HDMI input issues:
     • Command: AV receiver Power
     • Command: TV HDMI2
     • Command: TV HDMI2
     • Command: TV Power

If Problems Persist:

• Capture screenshots showing:
  • Your complete macro setup in our app
  • Specifically, which command(s) fail during macro execution
• Share these details with our support team for further diagnosis

Important Note:
If the problematic command was learned from the original remote, rather than from our codebase, please note that these manually learned keys may not function correctly in U2 macros.

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