Hub Connectivity

Hub Flashing Blue But Not Found in App? Try These Steps 1. Enable Location Permissions The app may require location access for Bluetooth pairing (depending on your device). Go to Settings > App Permissions and allow location access for SofaBaton. 2. Reinstall...

1. Ensure the correct Wi-Fi password is entered (case-sensitive). 2. Disable any active VPN connections on your mobile device during setup. 3. Confirm your mobile device, Hub, and primary router are on the same subnet. Note: If using multiple routers...

Two Ways to Sync Remote to Hub: 1. On Remote: Main Screen → Settings → Sync 2. In APP: Open “Me” → Settings → Sync Remote Important Notes:• Keep the remote within 3 feet (1m) of the Hub during sync•...

1. Network ConfigurationEnsure your Hub, mobile device and primary router are on the same 2.4GHz band and subnet (critical for multi-subnet setups). 2. Device SettingsDisable VPN connections on your mobile device and avoid guest WiFi networks (Hub doesn’t support guest...