marketing
1. Network ConfigurationEnsure your Hub, mobile device and primary router are on the same 2.4GHz band and subnet (critical for multi-subnet setups). 2. Device SettingsDisable VPN connections on your mobile device and avoid guest WiFi networks (Hub doesn’t support guest...
How to Verify Bluetooth Compatibility with SofaBaton 1. Confirm Device TypeEnsure your device is a TV, set-top box, or other AV equipment that typically supports Bluetooth connectivity. 2. Locate Bluetooth Settings• Open your device’s [Settings] menu• Navigate directly to [Bluetooth]...
While the 1st-gen Fire Stick doesn’t support Bluetooth with X remote, IR mode may work depending on your setup.
...We appreciate your patience regarding this limitation. Here’s what you should know: 1. Current LimitationBluetooth connectivity doesn’t support power commands for your projector model. 2. Ongoing SolutionWe’re actively working with the manufacturer to explore possible fixes. 3. Recommended WorkaroundIf your...
Currently, channel and directional commands (up/down/left/right) are unavailable when pairing your NVIDIA Shield via Bluetooth, as these functions aren’t yet supported in our codebase. Our team is actively working to add this support. As a temporary solution, if you have...
Bluetooth-Compatible Devices for App Pairing: Streaming Devices:• Apple TV• Amazon Fire TV Stick• Amazon Fire TV Cube• NVIDIA Shield Pro• Google Chromecast Gaming Consoles:• PlayStation 4• PlayStation 5• Windows PCs (Bluetooth-enabled) Video Equipment:• Bluetooth-capable projectors• Bluetooth-enabled TVs• Supported cable/media boxes...
Solution: If your device isn’t being detected, I recommend re-adding it by following these steps: 1. Power Cycle Your Device• Unplug your Bluetooth device for 10 seconds• Reconnect power and wait for full reboot 2. Refresh the SofaBaton App• Force-close the...
The Hub communicates with the remote using RF433 wireless technology, with an effective operational range of approximately 30 feet (9 meters) under optimal conditions.
...No, they only work for their hub. The X1 hub can only be paired with the X1 remote control. Similarly, the X1S hub can only be paired with the X1S remote control. The same applies to the X2.
...Typically, the X1S lasts for 2–4 weeks on a full charge. The X2 lasts for 3–14 days on a full charge.
...The X1/X1S remote itself does not come with an IR signal. The X works by the remote sending commands to the hub, which sends the signal to your device. So, the hub and your IR device must be visible to...
The ‘Off’ button in the top left corner is used to turn off devices that are currently in activity mode. Please note that this button does not power off your device when in device mode.
...The X series package contains two IR blasters with 2-meter cables for flexible installation. Optional 3.5mm extension cables are available for purchase. The included hub provides dual-port connectivity to support the simultaneous operation of both IR blasters.
...Don’t worry! Let’s try these steps together: First, use the original accessories→ Plug in the Type-A to Type-C cable (the one that came with your remote) and the original adaptor.✨ This ensures compatibility and safe charging! Still not working? Try...
